Lloyds Banking Group plc (LYG) Discusses Digital and AI Strategy, Infrastructure Enhancements, and Future Opportunities November 6, 2025 8:00 AM EST
Company Participants
Charles Nunn - Group Chief Executive & Executive Director
Ron van Kemenade
Douglas Radcliffe - Group Investor Relations Director
Conference Call Participants
Guy Stebbings - BNP Paribas, Research Division
James Frederick Invine - Rothschild & Co Redburn, Research Division
Alvaro de Tejada - Morgan Stanley, Research Division
Christopher Cant - Bernstein Autonomous LLP
Aman Rakkar - Barclays Bank PLC, Research Division
Benjamin Caven-Roberts - Goldman Sachs Group, Inc., Research Division
Andrew Coombs - Citigroup Inc., Research Division
Presentation
Charles Nunn
Group Chief Executive & Executive Director
Good afternoon, everyone, and thank you for joining us today. Having previously covered our growth priorities across our business units, I'm delighted to welcome you to the final investor seminar in this strategic phase, focusing on digital and AI, a very topical subject. These capabilities cover the full breadth of the organization and act as a critical underpin to our strategy. It's an area that myself, the Board and the rest of the management team have been extremely focused on over the last 4 years. And I was proud to see yesterday that our excellent progress has been recognized in Euromoney's latest assessment of digital banks, where we ranked within the top 20 globally out of a sample of more than 300 banks.
I'm excited to be able to share with you some of the actions we've taken since 2021 as well as giving you an insight as to how we're thinking about future opportunities. I'm joined today by Ron van Kemenade, our Chief Operating Officer. As in previous sessions, I'll provide a brief overview before handing over. As always, following the presentations, we'll have plenty of time for your Q&A.
Let me start on Slide 4. We're going